Holiday 2017 Shipping Schedule and Hours
Place Orders as Late as December 17th!
Christmas 2016 Shipping Schedule and Hours
The Holiday gift-giving season is once again upon us. To help maximize your Holiday sales we are pleased to announce our 2016 special shipping schedule. All orders received by the following deadlines will ship according to the terms listed below:
Christmas Order Receipt Deadline
Saturday, December 17th (by Midnight EST) Orders received by this date and time will be guaranteed for delivery by Christmas with regular ground shipping charges. Should the product not arrive in time, Whitehall will offer a 25% discount off the product which can be extended to your customer. (SEE EXCLUSIONS) Also, please note that orders on hold due to incomplete order data or credit issues may not be received on time if the issue is not resolved before the cut off dates. Shipping delays due to weather conditions are not subject to the 25% discount as this is beyond our control.
Exception - Personalized Crock orders must be received by Monday, December 12th by 5:00pm EST
EXCLUSIONS from the shipping guarantee:
Mailboxes, Flora & Fauna, ceramic plaques , cupolas, Catalina and all 3 or more color series plaques, two-sided hanging address signs, all two-sided mailbox signs, ladder rest and post signs are not part of the Christmas cut-off program. Also note that all International orders are excluded from the shipping guarantee as well.
Whitehall is committed to rapid order fulfillment. If the item of your choice is not available for the date required, your Customer Service Representative can assist you in selecting a substitute.